Our rooms

Enjoy the Cozy Atmosphere

At Villas de Cisnes, we've crafted each living space to provide the ultimate in luxury and comfort. Our range of accommodations caters to various group sizes and preferences, ensuring a perfect fit for every guest.

Executive Queen Suites

Full Kitchen + Private Balcony (500 sqft)


Max Occupancy: 3 adults | 2 adults 2 children
Ideal for solo travelers or couples


1 Queen Bed + Sofa Bed


Across 3 floors, may be combined with adjoining 2-Bedrooms


2-Bedroom Luxury Suites

Full Kitchen + Private Balcony + En-suite Bathrooms (1300 sqft)


Max Occupancy: 4 adults | 2 adults 2 children


2 Queen OR 1 Queen + 2 Twins


Spacious units with vast living space and dedicated bathrooms per room.


Full-Floor Combination

Building-Wide Balcony + 2 Full Kitchens + Complete Privacy (1900 sqft)


Max Occupancy: 7 adults | 5 adults 2 children


Combine units for a 3-bedroom, full-floor suite just for you and your group. Including all amenities mentioned.


3 Queen + Sofa Bed

OR 2 Queen + 2 Twins + Sofa Bed


Expansive living areas with seamless indoor-outdoor access, 2 equipped kitchens, and dedicated bathrooms per room.


Penthouse Queen Suite

Building-Wide Balcony + 2 Full Kitchens + Complete Privacy (1900 sqft)


Max Occupancy: 7 adults | 5 adults 2 children


Combine units for a 3-bedroom, full-floor suite just for you and your group. Including all amenities mentioned.


3 Queen + Sofa Bed

OR 2 Queen + 2 Twins + Sofa Bed


Expansive living areas with seamless indoor-outdoor access, 2 equipped kitchens, and dedicated bathrooms per room.


Amenities

Villas de Cisnes is equipped with modern amenities to enhance your stay, whether you're looking to relax, work, or entertain.

"The amenities exceeded expectations, making us feel pampered throughout our stay."
— Felipe W., 5-star review, January 2026

"The Wi-Fi speed and streaming options were perfect for our work and relaxation needs."
— Rachel T., 5-star review, August 2025

Smart Entertainment

Smart HDTVs in great rooms and bedrooms

Access to streaming services including Hulu, Netflix, and Amazon Prime

High-speed Connectivity

Lightning-fast Wi-Fi up to 300 Mbps

Perfect for seamless streaming, remote work, and video calls

Gourmet Kitchens

Each unit is equipped Whirlpool 6-burner gas stoves for culinary enthusiasts,

Kenmore refrigerators to keep your refreshments cool

Comprehensive kitchen tools including:

  • Toasters
  • Blenders
  • 12-cup coffee makers
  • Baking sheets
  • Full Kitchenware


Laundry Facilities

Paid laundry service available


House Rules

Check-In and Check-Out

Check-in time: 2:00 PM

(early check-ins by request)

Check-out time: 10:00 AM

Report any damage or missing items upon arrival, no later than 4:00 PM on arrival day.


General Conduct

Quiet hours: 9:00 PM - 7:00 AM

Parties, events and excessive noise is prohibited unless pre-planned prior to arrival.

Keep the property clean and well-maintained

Dispose of garbage in designated areas. You will be oriented to the property on arrival.


Smoking and Pets

No smoking in indoor or public areas

No pets allowed on the property


Parking

Parking is not included.
The cost is $25 per day.

Guests planning on renting a car will need to notify host prior to arrival to purchase pre-paid permit. This is not refundable.

No visitor parking available

Facilities and Amenities

• Water Conservation: High-efficiency devices are installed. Guests are encouraged to reuse towels to reduce energy and water usage.

• Electricity Awareness: Please turn off lights and AC when not in use to conserve energy. Electricity is 4.5 times higher than in the US.

• Septic Care: Avoid flushing wipes or other non-biodegradable items.

• Reef Safe Products: Please use reef safe products: sunscreen, bug spray.

No storage of personal items in common areas.


Damage and Cleaning

Report any damages immediately

Excessive cleaning will incur a $250 fee per unit.

Guests responsible for damages beyond normal wear and tear

Wildlife and Environment

Do not feed wildlife, including Macaws and Agoutis

Respect plants and landscaping

Security

Use provided in-room safes for valuables

Management not responsible for lost items


Visitors

Visitors may not use common areas without prior approval

 

Rooftop Pool Rules

Hours of Operation

  Open from dawn until 9 PM.

Dusk typically falls between 5:30 - 6:30 PM, depending on the season.

 

Noise and Respect for Neighbors

After dusk, please keep noise levels low to respect our local community.

Limit music volume and avoid loud activities after dark.

 

Age Restriction for Safety

       Due to a 46 ft drop from the rooftop, guests 17 years old and younger must be accompanied by an adult.

 

Safety First

No lifeguard on duty; swim at your own risk.

Always exercise caution in the pool area.

 

Food and Drink

Glass containers are prohibited; please use plastic or metal alternatives for safety.

Place all trash in designated bins.

 

Pool Etiquette

Appropriate swim attire is required.

No diving, rough play, or running in the pool area.

Avoid sitting on outer edge due to risk of death due to falling.

Anyone who violates this rule will be restricted from further pool use.

Villas de Cisnes is not liable for consequences and/or harm of risky behaviors.

Personal Belongings

Do not leave personal items unattended. The pool area is not responsible for lost or stolen belongings.